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By your side, anywhere on the planet
We arrange the whole funeral service, including international repatriation of the deceased to and from any point in the world.
What do I have to do now?
We are here to help. If you have insurance, you must notify them of the demise and give them our details so they can reach out and coordinate everything with us. If you do not have insurance, please contact us and we will inform you of the steps to follow.
Available 24 hours a day on our toll-free number
If you are calling from abroad, please dial
You can also send e-mail to our team of Repatriation Assistants
By your side, from the beginning
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Necessary formalities from point of origin to destination
We look after everything from our international office. Available 24 hours, our team of Repatriation Assistants will be your point of contact throughout everything. -
Removal and transportation of the deceased
We can reach any location and transport the deceased to the funeral home. -
Transport by Air or Road
As a rule, transport is arranged by plane, unless the destination can be reached by road. -
Mobile funeral home
We have highly responsive teams and protocols designed to deal with disasters and emergency situations.
FAQs
What is the activity of Mémora International?
Management of international repatriation. Mémora International is a centralised platform for national and international transportation of deceased with a dedicated team to manage all the procedures, both at the point of origin and at the destination, following the highest standards of quality and professionalism.
In which countries do you provide service?
We provide services in every country around the world and deserve the trust of embassies, consulates, associations, and airlines.
Our active participation in associations such as FIAT-IFTA (The World Organization of Funeral Operatives), EFFS (the European funeral sector employers' association), and the Latin American employers' association ALPAR (Latin American Association of Funeral Parlours, Cemeteries and Funeral Services), allows us to maintain a relationship with a wide network of partners as an influential player on the international map of funeral services.
Our active participation in associations such as FIAT-IFTA (The World Organization of Funeral Operatives), EFFS (the European funeral sector employers' association), and the Latin American employers' association ALPAR (Latin American Association of Funeral Parlours, Cemeteries and Funeral Services), allows us to maintain a relationship with a wide network of partners as an influential player on the international map of funeral services.
Is this a new service?
Our international platform was created in 2001. Previously, companies within our group in the Iberian peninsula and islands offered the service locally under their own criteria and pricing.
What are the steps in the repatriation process?
Our team of experts will provide the best timeframe estimation for the repatriation based upon the type of service chosen by the family, point of origin and destination.
There are several entities involved in a repatriation. Depending on the type of service, apart from the Funeral Home, Courts, Coroners, Civil Registration offices, Public Heath Authorities, the Police, Customs Authorities and Airlines may also intervene and be required to produce the supporting documentation.
There are several entities involved in a repatriation. Depending on the type of service, apart from the Funeral Home, Courts, Coroners, Civil Registration offices, Public Heath Authorities, the Police, Customs Authorities and Airlines may also intervene and be required to produce the supporting documentation.
What are the most common destinations?
While the most common destinations from the Iberian peninsula are the United Kingdom, France, Morocco, Germany, Norway, The Netherlands, Romania and Ecuador, our team can organise repatriations to any country.
What means of transportation are used?
Normally, our repatriations are arranged by plane, albeit road transportation may also be considered.
How do you perform your duties abroad?
Through our partnership agreements with the main national and international operators in the sector, collectives and communities, consulates and embassies and with the main air transport companies.
Why does Mémora International have a mobile funeral parlour?
It is part of the company's resources to cope with the management of emergency situations and major disasters. The company has highly responsive teams and protocols in place that are ready to act in these situations.
Who are your main customers?
Around 25% of our customers are private individuals, with the bulk of our other clients being insurance companies, English, German and Nordic repatriation platforms, the large French funeral groups and, finally, consulates all over the world.
